Over recent years and following the increased use of digital technology during the COVID-19 pandemic, Member States have enhanced or plan to implement an enhancement of digital services in several areas related to the management of migration and asylum.
This inform draws on the contributions of 24 Member States, and inputs from the OECD, including additional information for non-EU OECD countries, and aims to explore the role of new digital technologies in the management of migration and asylum.
The inform focuses on several areas where digital services may boost efficiency, such as the management of residence permit and citizenship applications, the adoption of Artificial Intelligence (AI) to assist decision making processes, and the use of blockchain technology for data control purposes. The inform also considers the fundamental rights implications of the use of these types of technologies, including data protection.